Terms and Conditions
Welcome to our online platform. Please read these Terms and Conditions carefully before using our services provided by BrightSpark Toys Ltd.
1. Acceptance of Terms
By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
BrightSpark Toys Ltd. offers retail and online sale of children’s toys and educational toys, including custom toy orders, consultations, seasonal promotions, and delivery services.
3. Orders and Payment
- All orders placed through our platform are subject to acceptance and availability.
- Payments must be completed at the time of order placement via the available payment methods.
- Prices and promotions are subject to change without prior notice but will not affect orders already confirmed.
4. Delivery Terms
Delivery times are estimates only and may vary. We are not liable for delays caused by third-party carriers or unforeseen circumstances.
5. Returns and Refunds
We accept returns for unused products within 14 days of delivery. Custom orders are non-refundable. Please contact us to initiate any returns or refunds.
6. Use of Our Site
- You agree not to misuse our site or services, including but not limited to attempting unauthorized access or disrupting operations.
- You shall use all content and products legally and ethically, respecting safety standards especially for children’s products.
7. Intellectual Property
All content, trademarks, logos, and materials on this platform are the property of BrightSpark Toys Ltd. or its licensors and may not be used without permission.
8. Limitation of Liability
To the fullest extent permitted by law, BrightSpark Toys Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our services after changes indicates acceptance of the revised Terms.
10. Contact Information
For any questions regarding these Terms, please contact us at:
BrightSpark Toys Ltd.
87 Kingsway
Unit 4B,
London, Greater London,
WC2B 6XZ
United Kingdom
Phone: +44 20 7946 0532